Payments | Shipping | Returns

Payments

PayPal payments are accepted. You can also pay by credit card – click the PayPal link and find an appropriate option. You don’t need a PayPal account to pay by credit card.

Note

  • Buyers please allow approximately 7-15 days for delivery after the order being processed.The manufacturing time in our factory is 5-15 days,Get Your Dress in 7-20 Days.Please ahead of time prepares to prearrange!
  • Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
  • Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we can not guarantee that the color of our products will be exactly the same with the photographs you saw.

You can pay by:

  • Paypal
  • Credit card
  • Bank transfer

If you have any questions about shipping, payment or products, please contact before the purchase!

Shipment

We ship worldwide. All items are sent through the Post, Priority Registered Air mail with tracking number. I will post the goods to the address you specified in your order. Please be sure you enter the correct address.

Shipping within Europe will take between 7-10 working days. Goods shipped to countries outside Europe will take 14-21 working days to reach you. I spend half of the time in Lithuania, if i will get order from you then i am in Lithuania, i will make a coat and send it to you from there.

Please note that some countries require customs fees for imported products. Sometimes duties, taxes, brokerage fees, customs, VAT importation fees are charged at time of delivery. These charges are not included in the item price or shipping charges. The customer is responsible for those charges at delivery. These should not be confused with additional shipping amounts.

Shipping cost includes handling fee, packaging material, etc.

EXPRESS SHIPPING

If you want, I can send you the product via EMS – Express Mail Service. I takes max 3 days for Europe and max 6 days to reach you worldwide. But you would have to pay for that 30EUR or 40$ through PayPal. Let me know via email.

 

Return Policy

For Custom Made Items
Please note:
All Sales of Custom Made items are final.
Custom orders, sorry, no refunds or exchanges.
Regarding your order, all items are designed and made by me personally. I don’t outsource, use contract labor, or purchase from a 3rd party. If you send something back, I lose the cost of the item, shipping and all associated fees and will have a hard time selling that item again to another customer.
My heart and soul go into the design and sewing of each piece, please consider this before purchasing, as I am not a typical Internet Retailer that will simply push the merchandise back to a supplier, or write off the item as a loss.
I do not issue refunds. Once I begin to make your piece, the order is final, so please be sure when taking your measurements. If you have any questions about this, I´d be more than happy to help.

For Ready to Ship Items

I know that you will love your new coat, as I only sell the quality items I would wish to receive myself.
Be sure that you understand the measurements or fitting of the item or items prior to your purchase. If you need help with this, please contact me.
However, if you´re not happy with your purchase, please contact me as soon as you receive the item.
I will only accept exchanges or give refunds within 48 hours (2 days) of the purchasers receipt. The buyer must pay the shipping and return shipping costs.
I will only give refunds if the item is in the same condition as it was sent out, and a 10% re-listing fee will be subtracted. The coat must not be worn or perfumed and the tag should still be attatched.

Thank you for understanding.